A concierge
for every customer.

For suppliers. On WhatsApp, iMessage and email.

One that remembers the deal.

A message arrives.
Context is scattered.

Only your best people
can piece it together.

And they’re busy.
Customers wait.

Always on remembers
each customer.

MayaCedar WorksSince 2022

Usually orders the 40 mm seal kit
Agreed price: $18 per kit
Payment terms beyond 30 days need approval
Open request: 24 more kits

AdamHarbor Auto RepairSince 2021

Orders brake pads every month
Pays on delivery
Call before any substitute
Open request: back-ordered rotor

LeahDunmore MillsSince 2023

Deliveries in the morning only
10% off orders over 100 units
Invoices go to her accountant
Open request: quote for 120 bearings

SamRidge EquipmentSince 2020

Fine with same-grade substitutes
Net 30 payment terms
Prefers email over calls
Open request: return of 2 hoses

And connects to
your ERP.

It reads stock, prices and open orders. It updates records once your team approves.

Planned connections. Logos belong to their owners and do not imply a partnership.

Maya asks
for 24 seal kits.

The message ends.
The work continues.

Stock is checked.
An offer is ready.

Northline Supply Concierge · Online

Monday 9:12 AM

I need 24 of the usual seal kits. Same price?

I’ll check stock and your agreed price of $18.

Please deliver Thursday.

Open request: 24 × 40 mm seal kitStock checked. Offer ready for Maya.

Monday 9:14 AM

We have 16 in stock. The 42 mm kit fits the same pump and stays at $18. Want 24 of those, delivered Thursday?👍

Yes, send the 42 mm.

Delivered

Inbox3 messages Concierge · Online

24 seal kits for Thursday

Maya · Cedar Works to Northline Supply

MMayamaya@cedarworks.exampleMon 9:12 AM

I need 24 of the usual seal kits. Same price?

Hi, I need 24 of the usual seal kits. Same price? Please deliver Thursday.

Maya

NSNorthline SupplyConciergeMon 9:12 AM

I’ll check stock and your agreed price of $18.

Hi Maya, I’ll check stock and your agreed price of $18. I will write back shortly.

Open request: 24 × 40 mm seal kitStock checked. Offer ready for Maya.

NSNorthline SupplyConciergeMon 9:14 AM

We have 16 in stock. The 42 mm kit fits…

Hi Maya, we have 16 in stock. The 42 mm kit fits the same pump and stays at $18. Want 24 of those, delivered Thursday?

MMayamaya@cedarworks.exampleMon 9:15 AM

Yes, send the 42 mm.

Order confirmed for Thursday

You set the rules
in plain words.

Tell it how
your business works.

>

Item matchingStock checkSubstitutesAgreed pricesApproval rules

Read any conversation.
See why it acted.

Custom asks.
Your approval.

Can you cut the kits to 38 mm and label each box?

Sent to your team for approval

You

Approved. $2 extra per kit.

Offer this to Maya next time too?

Just this orderEvery order

For suppliers
of every kind.

DistributorsWholesalersSuppliers

Their channels.
Your tools behind it.

Give every customer
someone who remembers.

Always on is a prototype in testing. The conversations on this site are examples.

How it works Photo credits

A conciergefor every customer.

One that remembers the deal.

A message arrives.Context is scattered.

Only your best peoplecan piece it together.

And they’re busy.Customers wait.

Always on rememberseach customer.

And connects toyour ERP.

Maya asksfor 24 seal kits.

The message ends.The work continues.

Stock is checked.An offer is ready.

You set the rulesin plain words.

Tell it howyour business works.

Read any conversation.See why it acted.

Custom asks.Your approval.

For suppliersof every kind.

Their channels.Your tools behind it.

Give every customersomeone who remembers.